Terms of Use & Privacy Policy
These terms cover the use of Poedit’s online service and supplement application license agreement.
We may make changes to our terms when needed. When we do so, we’ll update the “Last Updated” date at the very bottom of this page.
Privacy Policy
tl;dr: We try not to collect any personal data. Sometimes, however, we must collect personal data in order to provide the service or because we are required by law to do so.
Purchasing and Activating a License
When you purchase Poedit Pro, you do so through Paddle, which acts as the merchant of record and enters into a contract with you. Paddle shares order data with us, which allows us to provide licenses (including retrieving forgotten licenses) and support. In particular, your email address and order number are associated with your license key on Poedit’s server.
During license activation, basic information about the device (hardware identifier, MAC address, username, and device name) is collected for fraud prevention and license accounting purposes. This information is not shared with any third parties or used for any other purpose.
Online Suggestions
If you use online suggestions or pre-translation, the strings you translate are sent to Poedit’s server to provide suggestions. These strings are not logged or associated with you in any way. They are also sent to the machine translation provider of your choice. You can disable this online functionality in Settings.
If you allow Poedit to contribute your translations to the collaborative translation memory in order to improve the suggestions, they will be stored anonymously and will not be associated with you. Poedit will never send your translations to the server without your permission; you have to explicitly allow it first. Very old versions of Poedit, prior to v2.1, may also share them with MyMemory, the backend Poedit used to provide this functionality for these very old versions of Poedit.
Usage statistics for online suggestions and pre-translation are collected on license key basis for license metering purposes.
Passwords
Poedit never stores passwords anywhere other than in your operating system’s secure credentials storage. This only occurs if you select the option to have the password remembered.
If you subscribe to the Poedit newsletter, we may infrequently email you with news and updates through our email partner. We will not subscribe you automatically, nor will we ever sell your email address under any circumstances.
If you didn’t subscribe to the newsletter, we will only email you in connection with your purchase: to send you your license key and invoice or to alert you to issues with your purchase or license key (e.g. a failing credit card transaction or an expired license).
If you send email to support, your message will be stored in the email and/or support system.
Analytics
We use anonymous analytics without cookies and are fully compliant with GDPR, CCPA, and PECR. We don’t share your full IP address with analytics; we anonymize it first. We don’t associate analytics with individual users.
Logs
Our web servers log access information in the standard way to diagnose issues and maintain information security. These logs, which include IP addresses, are retained for up to 14 weeks and are not included in long-term backups.
We track crashes and server errors to improve the product and its security. Crash reports may contain anonymized IP address and app execution information, but they won’t upload your files or other sensitive data.
Data Deletion
You have the right to request the complete deletion of your data. However, you won’t be able to continue using Poedit after your data is deleted because your license is tied to it.
Terms of Use
Online Suggestions and Pre-Translation
Pre-translation does not produce a final translation of perfect quality. It is a computer-assisted translation (CAT) service intended to be used by a human translator as the first step of their work and to be followed by their corrections and post-editing. Using it for mass translation in volume, without post-editing, particularly into multiple languages, is not the intended use of this service and is not allowed. You acknowledge that pre-translation may be rate-limited or otherwise degraded in the event of a Terms of Use violation.
this service may only be used in accordance with Poedit’s license terms, including being limited to use by a single person (license owner) in case of personal license. We reserve the right to suspend the license without refund in the event of a Terms of Use violation.
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement.
Last Updated: May 27th, 2025