Support
Found a bug? Have an issue that needs attention? You’re at the right place.
Priority support
All Poedit Pro users can enjoy priority support with guaranteed, fast response times, by sending an email to help+pro@poedit.net.
General enquiries
If you’re not a Pro user you can still get in touch, although I cannot guarantee how soon I’ll be able to reply. Send your enquiries to help@poedit.net.
Frequently Asked Questions
How can I retrieve lost license key?
Use this form and enter the email address you used for purchase.
I need to change my billing details.
Please email orders@fastspring.com and quote your order number.