Support
Found a bug? Have an issue that needs attention? You’re at the right place.
Documentation
Find guides and articles here to help you navigate Poedit, understand its tools, and use its features more effectively.
Human support
No bots. Actual, 100% organic humans. Guaranteed fast support for Pro users, but we try to help everyone. Email help@poedit.net
Frequently Asked Questions
How do I retrieve a lost license key?
Please use this form and enter the email address you used to purchase your license.
I need to change my billing details.
Please email help@paddle.com and quote your order number.
How do I make changes to my subscription?
You can manage your license in the management portal, including updating your payment method or canceling your subscription.