Found a bug? Have an issue that needs attention? You’re at the right place.

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Priority support

All Poedit Pro users can enjoy priority support with guaranteed, fast response times, by sending an email to

Get support

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General enquiries

If you’re not a Pro user you can still get in touch, although I cannot guarantee how soon I’ll be able to reply. Send your enquiries to

Get in touch

Frequently Asked Questions

How do I retrieve a lost license key?

Please use this form and enter the email address you used to purchase your license.

I need to change my billing details.

Please email and quote your order number.

How do I make changes to my subscription?

You can manage your license in the management portal, including updating your payment method or canceling your subscription.